A Flat rate shipping fee of R90 is applicable on all orders.
Currently we ship within SA only.
No insurance on your parcel/s with us directly.
For the door-to-door delivery, times are Monday to Friday 09h00 to 16h00.
Delivery of items in stock that are shipped immediately within South Africa can take between 1-2 working days from date of purchase or in the case of EFT payments once the funds are cleared.
All of our garments are designed, cut, and sewn at our studio. When placing an order with us, we may need to make up your garment if it is out of stock.It is for this reason expect a 5 -7 working day lead time before your parcel is dispatched.
A tracking number will be sent to you shortly after your order is dispatched.
Please include any special delivery instructions in your order comments.
Shipping times may vary during bank/public holidays and during peak periods.
We cannot be held responsible for delays which may occur as a result of courier related matters.
Please ensure someone is available at your shipping address to receive the parcel. It is the responsibility of the customer to ensure that all items are delivered.
We will not accept responsibility for packages which are returned to us or delivered to the incorrect location due to insufficient/incorrect address information.
Additional shipping fees will be due for re-sending any order(s). This must be paid in advance of shipment.
No changes to the delivery address may be made once items are dispatched.
We use Fastway for all normal delivery areas/zones.For grey outlying areas we use Aramex.